Connect with us


Help wanted: Hospitality revival underway but staff shortages are biting




Australia’s restaurants, bars and cafes are back in the swing of things a year after the worst month in the industry’s history.

After losing more than $900 million in monthly sales overnight when COVID-19 lockdowns hit, hospitality businesses have now officially eclipsed their pre-pandemic sales, according to the latest ABS data.

And what’s more remarkable is that many firms are doing even better.

Sales data from 10,000 hospitality businesses compiled for The New Daily by point-of-sale provider Lightspeed reveals revenue was about 30 per cent higher in April than pre-pandemic levels – marking an exceptional turnaround.

To be sure, the rebound is patchy.

Businesses in CBD areas are still wondering when their office workers are coming back, and cafes in particular are still struggling, with revenue recovering just 73 per cent so far.

But if you had asked Melbourne business owner Liam Ganley this time last year whether his sales would be 20 per cent above pre-COVID levels in January 2021, he would have laughed you out of the room.

“When we locked down initially we tried to do takeaway, but it wasn’t sustainable. We were losing too much money,” Mr Ganley said.

“We were essentially shutdown. We lost a lot of money. It was terrible.”

Mr Ganley, owner of Angus & Bon, Freddie Wimpoles and the Fifth Province venues in Melbourne, is now preparing for a big Mother’s Day weekend, and while a snap lockdown is still possible, he’s feeling much more optimistic about the future.

And he isn’t the only one.

Business owner Liam Ganley.

Restaurant sales increased 136 per cent annually in April, according to Lightspeed, as the recovery gathered steam.

John-Paul Romano, owner of Italian Brothers bar and cafe in Canberra, said his sales have picked up so much that he hasn’t revised his 2019 business plan.

That’s despite most of last year being consumed by the pandemic.

“It all comes back to consumer confidence,” Mr Romano told The New Daily.

“When people see the news that there’s vaccines coming out, or people are getting vaccinated in the community, then people feel confident.”

Chrissie Maus, general manager of Melbourne’s Chapel Street precinct, is also witnessing a hospitality revival on the famous inner-city restaurant strip.

“Our night-time economy is the best it has been in a decade and weekends are literally going off, with bars restaurants and cafes reporting some of their best numbers,” Ms Maus told TND.

Help wanted

It’s not all sunshine and roses, though.

Mr Ganley is predicting a long winter for the hospitality sector, with JobKeeper subsidies and rent deferrals no longer in place to offer assistance.

“All these businesses have been getting subsidies so they’ve been able to weather the storm, but they’re all falling away … even the extended dining and road closures have disappeared,” Mr Ganley said.

“Coming into next summer, there’s going to be a lot of for-lease signs up outside hospitality venues.”

The biggest issue plaguing Mr Ganley and others are staff shortages.

To put it bluntly, ongoing border closures mean there aren’t enough migrant workers in Australia to fill kitchens, bars and dining rooms.

“We cannot get staff … we’ve had ads on every advertising platform there is, but we cannot get people into roles,” Mr Ganley said.

“Even with the easing of restrictions we haven’t been able to open up bookings fully because we don’t have the staff to fill them. It’s our biggest worry moving forward now – how are we going to get staff?”

Restaurant and Catering Association chief executive Wes Lambert said skills shortages are a nation-wide issue.

“We have 600,000 fewer people in Australia right now than we did pre-COVID, of which about 200,000 had the right to work – working holiday makers have fallen to just 46,000,” Mr Lambert told TND.

“The entire system was designed and has been operating for decades with net migration, and so when there’s negative migration there’s no way to rapidly fill the 100,000 places in hospitality.”

Mr Lambert said he knows of one business that is struggling to find a sommelier, despite offering a generous $90,000-a-year salary, plus superannuation.

Australia may need to create upwards of 200,000 jobs by this year to address issues like that, according to Xero estimates published on Wednesday.

But Mr Lambert said the reality is there are no easy solutions to the problem, short of speeding up the vaccine rollout and reopening borders.

Mr Romano, who has only had three applications for a job ad listed last week, isn’t hopeful the worker shortages will resolve anytime soon, either.

“We’ve got to play it safe,” he said.

“The last thing we want is to end up in lock down again, because that’s the worst thing possible for business.”

The post Help wanted: Hospitality revival underway but staff shortages are biting appeared first on The New Daily.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *


‘Mountain of equity’: Millions of home owners could save thousands





If you’ve become a home owner in the past five years it might be worth getting an appraisal – you’re probably sitting on a “mountain of equity”.

As we’re all aware, house prices have soared lately. And while that’s bad news for rapidly worsening inequality, it also means those that do own a home could save money on their mortgages, upgrade their properties or even borrow to finance that renovation they’ve been wanting to get done.

Refinancing could save you thousands in interest repayments a year.

You’ll be in a particularly strong position if you’ve also been able to keep up with your mortgage repayments during COVID, because you now own a larger proportion of a house that has rapidly increased in value lately.

It’s a virtuous cycle that’s making the gap between the haves and have-nots much larger in Australia by pushing up property prices even faster.

Owner occupiers have been the keystone of the latest property boom, with most being existing owners upgrading their homes.

Who could blame them? RateCity research published this week finds an owner occupier in Sydney who bought at the median price in 2019 with a 20 per cent deposit has now seen their wealth increase by $402,000.

Apply the same conditions to Melbourne and wealth has risen $192,000.

This assumes property owners kept up with their mortgage repayments, which the majority of home owners have done while working from home and taking part in a $300 billion government cash splash during COVID.

“Millions of homeowners are sitting on a growing mountain of equity, some without even realising it,” RateCity research director Sally Tindall said.

How to benefit

If you’re in this situation, getting the value of your home appraised could be the first step to a better home loan or moving up the property ladder.

“If you’ve owned your own home for at least a couple of years, and have been diligent about paying down your debt, you could refinance to a lower rate,” Ms Tindall said.

“Lots of lenders offer interest rate discounts to new customers with loan-to-value ratios below 70 per cent, including ‘big four’ banks CBA and Westpac.”

What’s a loan-to-value ratio? Put simply, it’s the difference between the size of your home loan and the value of your property.

So, as an example, if your home is worth $1 million and your mortgage is $100,000 you have a loan-to-value ratio (LVR) of 10 per cent.

The lower your LVR the easier it will be to refinance your loan at a lower interest rate or borrow more to purchase a higher-value property.

First home buyers might also be able to remove the guarantor on their loan sooner than they thought because of rapidly increasing prices.

About 58 per cent of the lowest variable interest rates available are open only to those with deposits of 30 per cent or more, RateCity said.

In other words, rising property prices may have moved you into the club of home owners that can achieve lower interest rates on their mortgages.

A median Sydney property purchased on an 80 per cent LVR in 2019 could now be refinanced on an LVR as low as 55 per cent.

If those conditions are applied in Melbourne, LVR falls to 63 per cent.


The post ‘Mountain of equity’: Millions of home owners could save thousands appeared first on The New Daily.

Continue Reading


Here’s why Australians won’t be hit by the soaring gas prices we’re seeing overseas





Australians have dodged the bullet of skyrocketing gas prices currently hitting consumers in Europe and Asia.

While prices in the major gas hubs of those regions have spiralled up by a factor of five, in Australia a brief spike eased in September.

That means local consumers won’t be facing big jumps in household bills into next year.

Australian gas prices jumped in June and July after outages at coal-fired power plants in Victoria and Queensland boosted demand for gas generation.

That spike was short lived due to warm weather in some states and lockdowns in Victoria and NSW eroding demand, according to research by EnergyQuest.

“You’ve had warmer weather though the major capitals, the effects of the lockdowns and increased renewables, which reduced the demand for gas generation,” EnergyQuest CEO Graeme Bethune said.

Power prices fell

Those factors have also fed into power prices, with electricity costs falling in September in comparison with a year earlier.

What is interesting about the table above is that not only did average power prices drop, but the peak price charged by generators when power is in short supply also dropped.

That was despite the ongoing problems at the Victorian and Queensland power generators.

Part of the explanation is that there is increased output from renewables as rooftop solar grew, and new wind and solar generation came online.

That meant that gas power was called on less often to meet peak demand, which in turn held down power prices.

The inverse was true in Europe, where a 20 per cent fall in wind output over recent months helped run down gas supplies, contributing to the price spike, Mr Bethune said.

The future of power prices in part will depend on renewable output.

“If the wind blows strongly and there is plenty of sunshine across eastern Australia then it will keep pressure off gas prices,” Mr Bethune said.

The influence of renewables across the system in the last year is evident in this chart on power supplies.

Although wind has been stable in terms of its contribution to the power equation, outputs from hydro, solar farms and rooftop solar have risen.

The result is that coal has been pushed down from 65 per cent of power production to a record low of 60 per cent and that should help hold down both gas and electricity costs.

Even if offshore gas prices continue to spike Australian gas producers would not be in a position to push up local prices to match it.

“A lot of the export contracts for LNG [liquified natural gas] out of Queensland are set against the oil price and that has not risen by anywhere near the amount gas had,” Mr Bethune said.

“Then you have the federal government which has made clear to LNG exporters that they need to make enough gas available to the local market.

“They’re doing that regardless of the fact that they could make more money in the export market.”

Domestic users are supplied from long term contracts that cannot be easily changed when gas prices rise, so that would be another brake on prices.

However, while it is comforting to know local gas prices won’t spike to offshore levels, Australian consumers are still not getting as good a deal on prices as they should be, according to Bruce Mountain, Director of Victoria Energy Policy Centre at Victoria University.

“For small customers the gas price is not the big deal. The biggest things are the operation of the retail market and the costs levied by the owners of the gas-distribution pipes,” Professor Mountain said.

“Gas supply has been very profitable for the big gas companies.”

That was in part because consumers don’t bargain-hunt for retailers, and the charges levied to use the pipes and wires of the energy distributors are too high.

Regulators set these charges and could crack down on them but don’t, Professor Mountain said.

Since privatisation margins earned in energy distribution have increased dramatically.

Power distributor AusNet Services, under takeover offers from two groups, “is currently making a margin of 19 per cent – they’re far too profitable,” Professor Mountain said.

When power was distributed by [the state-owned] SECV there was a margin of 3 per cent on sales, Professor Mountain said.

Household power bills could be 15 per cent cheaper if the distribution businesses were less profitable, he said, with the situation similar for the gas sector.

But the move away from gas as a household fuel, necessary to reduce greenhouse emissions, will help deliver cheaper energy.

“Devices that use gas [for household tasks] are much less efficient that those using electricity,” Professor Mountain said.

The post Here’s why Australians won’t be hit by the soaring gas prices we’re seeing overseas appeared first on The New Daily.

Continue Reading


Scott Morrison talked Glasgow, China with News Corp boss over ‘after-dinner drinks’





Prime Minister Scott Morrison discussed the Glasgow climate summit, China and the Biden administration with News Corp executives in New York last month, the company’s global boss has told a Senate inquiry.

Appearing before a Senate probe into media diversity via video link on Friday, News Corp’s global chief executive Robert Thomson revealed he spoke with the PM about international affairs over “after-dinner drinks”.

Mr Morrison was in New York to represent Australia at United Nations’ talks.

Mr Thomson told the inquiry on Friday he presumed the PM wanted to meet because he knew “many” world leaders attending the UN summit.

“I had presumed he wanted some insight about some foreign policy matters,” Mr Thomson said.

Mr Thomson confirmed Mr Morrison didn’t meet News chairman Rupert Murdoch while in New York. He also claimed there was no discussion of the looming federal election.

Mr Thomson said the Glasgow summit came up “in passing” between the pair, but they didn’t talk about News Corp’s planned 16-page net-zero spread across its Australian publications, which has ignited a firestorm of criticism Down Under.

The main topics of discussion were Japan, China, Afghanistan and the “contours” of the Biden administration, Mr Thomson told the inquiry.

“The Prime Minister and I don’t necessarily agree on China,” he said.

Mr Thomson (on TV) said he presumed the PM wanted foreign policy insights. Photo: AAP

Mr Thomson was also asked by Labor senator Kim Carr about whether News Corp directed local editors to take positions on political issues.

Mr Thomson said News Corp’s New York executives had no involvement in recent features on net-zero carbon emissions and that its Australian editors weren’t told from the US what to write.

But he said the company did expect editors to operate within a certain philosophical framework.

“As a company, we have a philosophy about certain issues,” he said.

“We have a philosophy about individual freedom, about the role of the market, about the size of government.”

Mr Thomson said that – as a former editor – he had “discussions” with News Corp’s editors, but that they had a “large amount of local autonomy”.

Senator Carr and the inquiry’s chair, Greens senator Sarah Hanson-Young, grilled the News Corp executive on the publisher’s track record on climate, accusing its Australian papers of platforming climate deniers for more than a decade.

But Mr Thomson said News Corp has been consistent on climate dating as far back as 2004, citing Mr Murdoch’s 2006 statement that the “planet deserves the benefit of the doubt”.

News Corp Australia has just finished a two-week campaign of climate coverage that included its major Australian mastheads running 16-page spreads about net-zero emissions.

The series had many critics, who argued News Corp had a long-held editorial hostility on climate action, including attacks on past Labor government policies targeting emission reduction efforts.

The post Scott Morrison talked Glasgow, China with News Corp boss over ‘after-dinner drinks’ appeared first on The New Daily.

Continue Reading


Copyright © 2021